FREQUENTLY ASKED QUESTIONS
Welcome to www.squishpackstore.com (hereinafter referred to as the “Website”). To ensure that you understand our compressible clothing storage bags and related services, we have developed the following question clauses to answer questions that you may be concerned about.

1. Frequently Asked Questions
   1.1 How do I place an order?
   You can browse products on this website, select the compressible clothing storage bag you need, click “Add to Cart”, and then follow the on-screen prompts to complete the checkout process.
   1.2 Can I cancel my order after receiving the goods?
   Once the order is confirmed and processed, you cannot cancel the order. If you wish to cancel, please contact us as soon as possible and we will do our best to help you process it.
   1.3 How long does it take to process the order?
   The order processing time is generally 2 working days, and the specific time may vary depending on the product inventory and delivery address.
   1.4 Is there a warranty for the compressible clothing storage bag?
   We are confident in the quality of our products. If you find any quality problems with the product during use, please contact us immediately. We will handle it according to the situation.
   1.5 How do I apply for a return or exchange?
   Please refer to the Return and Exchange Policy on our website for detailed return and exchange procedures. Make sure to apply for a return or exchange within 30 days and keep the goods intact.
2. Customer Support
   2.1 How can I contact customer support?
   You can contact our customer support team by sending an email to apexprimeia@squishpackstore.com. We usually respond to you within 1 business day.
   2.2 When is the customer service working time?
   Our customer service team provides services between 09:00 – 17:00 (GMT+1) on weekdays. Inquiries during holidays and non-working hours may be delayed.
3. Logistics and Delivery
   3.1 How is the shipping fee calculated?
   The shipping fee will be automatically calculated based on your order amount and delivery address at checkout.
   3.2 Can I track my order?
   Once your order is shipped, we will send an email with tracking information, which you can use to track the order status on the logistics company’s website.
   3.3 What if the goods are lost or damaged?
   If your goods are lost or damaged during delivery, please contact us immediately and we will assist you in resolving the problem, including filing a claim.
4. Other issues
   4.1 Can I modify my order?
   Once an order is submitted and confirmed, you cannot modify the order. If you need to change your order, please contact us as soon as possible.
   4.2 How secure is this website?
   We value your privacy and information security. All payment information is processed in an encrypted manner and each transaction complies with industry standards to ensure the security of your data.
5. Disclaimer
   The information in the above question terms is for reference only and the actual situation may vary. If you have any questions, please contact us for the latest information.
6. Contact us
   If you have any other questions or need further help, please feel free to contact us at the following methods:
   Email: apexprimeia@squishpackstore.com

Thank you for your support and trust in www.squishpackstore.com! We look forward to providing you with quality products and services!